Privacy policy
Last updated: August 12, 2026
This Privacy Policy describes how NorthernKnife ("we", "us", "our") collects, uses, and shares your personal information when you visit or make a purchase from northernknife.com (the "Site").
Information We Collect
Information you give us: your name, email address, phone number, shipping and billing address, and order details when you make a purchase, create an account, contact support, or sign up for emails or texts.
Information collected automatically: when you browse the Site we automatically receive information about your device and how you use the Site, including your IP address, browser and operating system, the pages you view, the site that referred you, and your interactions with our ads and emails. We collect this using cookies, pixels, and similar technologies.
Information from our partners: our payment processors confirm your payment, our shipping partners provide delivery status, and our marketing platforms provide information about how you interacted with our campaigns.
How We Use Your Information
- To provide our services: process orders, take payment, arrange shipping, handle returns and support.
- To market our products: send emails and texts you signed up for (you can unsubscribe at any time) and show you relevant ads.
- To measure and improve the Site, our products, and our advertising.
- To protect against fraud and to comply with our legal obligations.
Cookies and Online Tracking
We and our partners use cookies and pixels for site functionality, analytics, and advertising. You can manage these at any time: open Cookie Settings, visit our Your Privacy Choices page, or turn on the Global Privacy Control (GPC) signal in your browser, which we honor automatically.
How We Share Your Information
Service providers: Shopify (our e-commerce platform), payment processors, shipping and fulfillment partners, and customer support tools, which process your information only to provide their services to us.
Advertising and analytics partners: we share online activity data (such as pages viewed, items added to cart, and purchases) with advertising platforms including Meta (Facebook and Instagram), Google, TikTok, Snap, Pinterest, Taboola and AppLovin, and with analytics providers including Triple Whale, Northbeam and Microsoft Clarity, so we can measure and improve our marketing. Under some US state laws this is considered a "sale" or "sharing" of personal information, and you have the right to opt out at any time (see below).
Email and SMS platforms: Klaviyo and Postscript, to deliver messages you signed up for.
Legal: we may disclose information to comply with applicable law, or in connection with a merger, sale, or acquisition of our business.
Your US State Privacy Rights
Depending on your state of residence (including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia), you may have the right to:
- Know and access the personal information we hold about you.
- Delete personal information we hold about you.
- Correct inaccurate personal information.
- Receive a portable copy of your personal information.
- Opt out of the sale or sharing of personal information and of targeted advertising.
To opt out of sale, sharing, and targeted advertising, use our Your Privacy Choices page, open Cookie Settings, or enable the Global Privacy Control (GPC) signal in your browser. We treat GPC as a valid opt-out request.
To exercise any other right, email us at contact@northernknife.com with the subject "Privacy Request". We may need to verify your identity before responding, and you may use an authorized agent with proof of authorization. We respond within the timeframe required by your state's law (generally 45 days, extendable once). If we decline a request, you may appeal by replying to our response. We will never discriminate against you for exercising your privacy rights.
Discounts and Sign-Up Offers (Notice of Financial Incentive)
We sometimes offer discounts or special offers in exchange for joining our email or SMS lists. The value of these offers is reasonably related to the value of the information you provide. Joining is always voluntary and you can unsubscribe or ask us to delete your information at any time, as described above, without losing access to our store.
Age Requirement
The Site sells knives and related products and is intended for adults. You must be at least 18 years old (or the age of majority in your state) to purchase. We do not knowingly collect personal information from anyone under 18, and we do not knowingly sell or share the personal information of consumers under 18.
Data Retention
We keep order records as long as required for tax, accounting, warranty, and legal purposes. We keep marketing data until you unsubscribe or opt out. Analytics data is retained according to our analytics providers' settings.
Security
We use industry-standard safeguards to protect your information, including encryption of payment data. No method of transmission or storage is 100% secure, but we follow generally accepted standards and PCI-DSS requirements for payment processing.
Visitors Outside the United States
The Site is operated from and processes data in the United States. If you visit from outside the US, your information will be transferred to and processed in the US. Depending on where you live, you may have additional rights under your local law; contact us at the email below to exercise them.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.
Contact Us
For any question about this policy or your personal information, email contact@northernknife.com.
United States - USD
Netherlands - EUR